Seafarer Connect

Seafarer Welfare

Seafarer Connect is proud to partner with Hunterlink, a global leader in seafarer welfare and support.

Hunterlink began as a specialist welfare and support service for seafarers and maritime workers and they remain the leading Employee Assistance Provider for these unique workplaces worldwide.

If you are a seafarer, you can contact Hunterlink 24/7 for mental health and wellbeing support whether you are at sea or at port. Sessions with Hunterlink’s accredited, professional counsellors are totally confidential and free of charge.

Hunterlink have also produced a number of PDF resources for seafarers’ mental health which are available online here.

Hunterlink’s Seafarer Support is available 24/7 via

Hunterlink are members of the Australian Seafarers’ Welfare Council and the Port of Newcastle Welfare Committee, and take an active role in promoting the health and wellbeing of port workers, international seafarers and maritime workers.

Hunterlink works in a social partnership with the International Transport Workers Federation (ITF), with funding from the ITF Seafarers Trust, to provide early intervention, ongoing support and proactive outreach services to international seafarers while visiting Australia or working in remote locations.

We all know that long periods at sea and away from home and family can take their toll on the mental health and wellbeing of seafarers and their loved ones, so we provide a 24 hour service to seafarers wherever they may be.


Hunterlink’s support services are available 24/7 by phone and online via teleconferencing software or Instant Messaging apps, depending on the preference of individual seafarers.

All calls and text-message conversations are 100% confidential and secure. Hunterlink also provides an interpreter service for seafarers who would prefer not to use English when speaking to their counsellors and support staff.